Authentic products are available through our official online store and selected verified sales channels. We want customers to feel confident when purchasing and to know that the products they receive come from an authorized source. Shopping through an official channel provides access to genuine products, accurate product information, customer support, and the purchasing experience associated with our brand.

As online shopping continues to grow, unauthorized websites and sellers may sometimes attempt to present themselves as legitimate sources. These websites can use similar product images, descriptions, branding elements, website layouts, promotional language, or pricing to create the appearance of an official connection. A website that looks similar to an official store is not necessarily authorized to sell our products.

Purchasing from an unverified source can create several potential risks. Products may be counterfeit, improperly stored, outdated, altered, damaged, or otherwise different from the products sold through authorized channels. Information provided by an unauthorized seller about ingredients, product specifications, availability, shipping, returns, or customer service may also be inaccurate or incomplete.

To help ensure that you receive genuine products, we recommend purchasing directly through our official website at mybaseds.it.com. Carefully check the website address before entering payment information, creating an account, or providing personal details. Similar-looking domain names or websites using familiar branding should not automatically be considered official.

Our products are also available through selected verified channels. Customers in the United States can purchase through our official Amazon store at:

https://www.amazon.com/stores/BasedBodyworks

We also maintain an official TikTok presence under the name @BASED, where customers can find brand-related updates, product information, announcements, and other community content.

We do not automatically recognize every website, marketplace listing, social media account, or independent seller displaying our products as an authorized source. If a seller claims to represent us but cannot be verified through our official channels, customers should use caution before completing a purchase.

Online advertisements can sometimes make it difficult to determine whether a website is connected to an established brand. Some unauthorized sellers may use search advertisements, social media promotions, discount offers, limited-time deals, or links that redirect visitors to unfamiliar domains. Customers should carefully review the destination URL rather than relying solely on an advertisement, product image, or promotional message.

Unusually low prices can also be a reason to investigate a seller before purchasing. A significant price difference does not necessarily mean that an offer is fraudulent, but customers should confirm the source and seller information before providing payment details or personal information.

When shopping online, review the website address carefully and make sure the spelling and domain match the official source. Avoid entering sensitive information on websites that appear unfamiliar, contain unexpected redirects, or provide unclear contact and business information. Taking a moment to verify the seller can help reduce the possibility of receiving an unauthorized or potentially counterfeit product.

If you discover a website, advertisement, marketplace listing, or social media account that appears to be using our brand information without authorization, you can contact us so that we can review the information. Please provide the website address or other relevant details when possible. While we cannot guarantee that every third-party listing can be addressed immediately, reports can help us identify potentially unauthorized activity.

Customers who are uncertain about the legitimacy of a seller are encouraged to contact us before making a purchase. Our support team can assist with questions about official sales channels and help clarify whether a particular source is recognized.

When contacting customer support, please provide the website address, seller name, product listing, or other information you are concerned about. This can help us review the request more efficiently and provide a more useful response.

Purchasing through verified sources also helps ensure that customers have access to the appropriate customer service and applicable purchasing policies. Orders placed through unrelated third-party sellers may be subject to the seller’s own return, refund, shipping, and support policies, and we may not be able to provide the same assistance for purchases that were not made through an authorized channel.

We are committed to maintaining a reliable customer experience and helping customers identify legitimate purchasing options. We encourage everyone to remain attentive when shopping online, especially when encountering unfamiliar websites or offers that appear substantially different from those available through verified channels.

For questions about product authenticity, authorized sales channels, or a website or seller you are unsure about, please contact us at basedretailer@gmail.com.

We appreciate the trust our customers place in our products and services. Checking the source before purchasing is one of the simplest ways to help ensure that you receive an authentic product and have access to reliable customer support. For the most dependable purchasing experience, use our official website or the verified sales channels identified through our official communications.